How much does it cost?

Community is $9 a month or $90 a year. Pro is $20 a month or $200 a year. Enterprise starts from $149 a month, billed annually. Each plan covers one server, there is no free trial, and you can cancel any time.

How does it know what to answer?

From the knowledge base you write: paste Markdown, or upload a Markdown or PDF file. A stream schedule, a setup guide, a returns policy, a course outline. It can also read channels you mark as reference, like your rules or FAQ.

Will it make things up?

It's built to answer from your material and say so when something isn't there, rather than guess. Every question and answer is kept in the conversations log, so you can see exactly what it said.

What happens to our docs and our members' questions?

Your knowledge base is yours. It's used only to answer in your server, and none of the AI providers it goes through may train their models on it. Documents stay until you delete them or remove the bot. Questions and answers stay in the conversations log for thirty days, then only totals are kept. The privacy policy has the full list.

How do members ask it something?

They type in a channel you've turned it on for, in plain language. Asking needs no command. Replying to one of its answers asks a follow-up. Slash commands are there for staff tools and modules, not for asking.

What does it need from my server?

Four permissions: view channels, send messages, embed links, and read message history. No admin role. Modules that act for you, like roles or moderation, ask for more when you turn them on.

What if we run out of questions?

It warns your mod channel as you get close and again at the limit. A question pack is $5 for 1,000 more questions, and it lasts 90 days. You can add one instead of changing plan.

Can it replace the other bots on my server?

It covers the jobs servers often add separate bots for. Besides answering questions it has modules for moderation, support tickets, welcome messages, self-serve roles, leveling, giveaways, a starboard, live alerts, logging and join-to-create voice. Each one is off until you switch it on, so you add only what your server uses.

Will it get in the way of the bots we already run?

No. It answers only in the channels you turn it on for, and every module is off until you switch it on, so your other bots keep their jobs. Keep them, or switch a module on when you want to replace one.

Can I set it up without the dashboard?

Mostly. Admins can mention Ascend AI and ask in plain words: add to or edit the knowledge base, change which channels it answers in and how it sounds, or set up a module that's switched on, from welcome messages to giveaways. Switching modules on, billing and the conversations log live in the dashboard. Only the server owner and members with Administrator or Manage Server can manage it by chat, and a kick, ban or purge waits for a Confirm button.

Is it only for gaming servers?

No. It answers from whatever you put in the knowledge base, so it works for creators, product communities, shops, courses and clubs. Gaming servers can add a game plugin for live player data on top.

Answering questions comes first. If you want moderation, there are staff commands, an AI moderation copilot that flags likely rule-breaking to your mod channel with a suggested action, and opt-in auto-enforcement, join screening and raid protection. Each is switched on one at a time, and any that act in your server ask for extra permissions first.

AI Discord bot for any community

Stop answering the same questions on Discord.

Ascend AI is an AI Discord bot that answers your members' repeat questions from your own docs, in the channels you pick, and hands the rest to your mods. Moderation, tickets, roles and more are built in when you want them.

Add to Discord See it answer

From $9 a month per server. Four permissions to start. Cancel any time.

ask-anythingQuestions about the stream, subs and merch. Ascend AI answers here, mods step in when it can't.Search

rafaToday at 9:41 PM
the new hoodies are up, link is in #merch
junoToday at 9:44 PM
do subs get early access to the merch drop?
@junodo subs get early access to the merch drop?
Ascend AIAPPToday at 9:44 PM
🤔 Thinking…🔍 checking the knowledge base…Yes. Subs get the store link a day before everyone else, posted in #sub-lounge. Shipping and returns work the same as any other order. (edited)
1

Message #ask-anything

Fig A
It answers in #ask-anything because that's where it's turned on.
Fig B
The reply starts as a status and is edited into the answer.
Fig C
Your mods stay in charge. It hands them what your docs don't cover.

Why servers add it

Your mods answer the same questions every day.

Instead of

With Ascend AI

Pinning a FAQ nobody scrolls up to read
The answer, in the channel where it was asked
A mod answering the same question at midnight
Mods get the questions that need a person
A slash command nobody remembers
Members ask the way they'd ask a friend
A bot that jumps into every channel on the server
Answers only in the channels you turn it on in

Who it's for

Every community gets asked the same things.

Creators, product teams, shops, courses, clubs and gaming servers all run on Discord. Write the answers down once, and it gives them in the channel whenever someone asks.

ask-anything
1. junoToday at 6:12 PM
  is there a stream tonight?
2. @junois there a stream tonight?
  Ascend AIAPPToday at 6:12 PM
  Not tonight. Maple streams Tuesday, Thursday and Saturday evenings, and any change is posted in #schedule first.
Streamers and creators
Your fans ask when you're live and what a sub gets them. It answers in chat while you're busy streaming.
Schedule · Sub perks · Merch drops · Rules
help
1. kaiToday at 2:36 PM
  export keeps failing since the update, is it just me?
2. @kaiexport keeps failing since the update, is it just me?
  Ascend AIAPPToday at 2:36 PM
  It's a known issue from this week's update and a fix is on the way. Exporting from the web app works in the meantime.
Product and SaaS communities
Setup steps, billing questions and the bug everyone hit after the update. Your support team gets the ones that need an account.
Setup · Billing · Known issues
orders
1. solToday at 11:20 AM
  ordered on sunday, when does it ship?
2. @solordered on sunday, when does it ship?
  Ascend AIAPPToday at 11:20 AM
  Orders ship within two working days, so it should leave by Tuesday. The tracking link comes by email as soon as it does.
Online shops and brands
Where to track an order, how long shipping takes, how returns work. The answers come from your own policies, so they match them.
Order status · Shipping · Returns
questions
1. rafaToday at 11:48 PM
  when is the week three project due?
2. @rafawhen is the week three project due?
  Ascend AIAPPToday at 11:48 PM
  Friday at midnight, your time. The brief and the starter files are pinned in #week-three.
Courses, cohorts and study groups
Deadlines, where the materials live, when office hours are. Students ask at midnight; it answers at midnight.
Deadlines · Materials · Office hours
help
1. duelist_dreToday at 7:54 PM
  what happens if we're late to check-in?
2. @duelist_drewhat happens if we're late to check-in?
  Ascend AIAPPToday at 7:54 PM
  Check-in closes when the cup starts. A team that misses it drops out of that round, but can sign up for the next one.
Gaming and esports
Tournament rules, check-in and sign-ups. Turn on a game plugin and it answers rank and match questions with live data too.
Rules · Check-in · Plugin: VALORANT, CS2
general
1. mikaToday at 9:05 PM
  is the long run still on if it rains?
2. @mikais the long run still on if it rains?
  Ascend AIAPPToday at 9:05 PM
  Yes, it goes ahead in light rain. If it's called off, it's posted in #announcements by the night before.
Clubs and local groups
The next meet, what membership covers, what to bring. The same answer every time, without a pinned message nobody reads.
Next event · Membership · What to bring

Try a question

Four servers, four kinds of answer.

Including the two it doesn't answer itself: small talk it stays out of, and questions that need a person.

ask-anythingQuestions about the stream, subs and merch.Search

junoToday at 10:02 PM
if I gift a sub does the person get the discord perks too?
@junoif I gift a sub does the person get the discord perks too?
Ascend AIAPPToday at 10:02 PM
🤔 Thinking…🔍 checking the knowledge base…They do. A gifted sub counts the same as any other, so once they link their account they get the sub role, the emotes and #sub-lounge for as long as the sub runs. (edited)
2

Message #ask-anything

lfgFind a stack.Search

duelist_dreToday at 10:02 PM
how's clutchqueen doing this act? thinking of inviting her to the stack
@duelist_drehow's clutchqueen doing this act?
Ascend AIAPPToday at 10:02 PM
🤔 Thinking…🔍 checking rank…🔍 pulling match history…She's Ascendant this act, up from Diamond last act, and she's won most of her recent matches on Controller. Worth an invite. (edited)
3

Message #lfg

A question about sub perks, answered from the knowledge base in its own words.

Live demo

Ask Ascend AI about itself.

Pick a question for an instant answer, or type your own. It answers from the same facts as this page, and only about Ascend AI.

ask-ascend-ai

Questions about the bot, answered by the bot.

Ascend AIAPPToday at 9:41 PM
Hi, I'm Ascend AI. Ask me what I do, what I cost, or how to set me up.
Suggested questionsWhat can it do?How much does it cost?Can it moderate my server?How do I set it up?Does it work for streamers?Can I manage it by chat?
1. youToday at 9:41 PM
  What can it do?
2. @youWhat can it do?
  Ascend AIAPPToday at 9:41 PM
  It answers your members' repeat questions in the channels you pick, from the knowledge base you write, and hands anything it can't answer to your mods. On top of that there are modules you switch on one at a time: moderation, support tickets, welcome messages, roles, leveling, giveaways, logging and more.
1. youToday at 9:41 PM
  How much does it cost?
2. @youHow much does it cost?
  Ascend AIAPPToday at 9:41 PM
  Community is $9 a month or $90 a year. Pro is $20 a month or $200 a year. Enterprise starts from $149 a month, billed annually. Each plan covers one server, there is no free trial, and you can cancel any time. A question pack is $5 for 1,000 more questions, and it lasts 90 days.
1. youToday at 9:41 PM
  Can it moderate my server?
2. @youCan it moderate my server?
  Ascend AIAPPToday at 9:41 PM
  Answering questions comes first, and moderation is there if you want it: staff commands, an AI moderation copilot that flags likely rule-breaking to your mod channel with a suggested action, and opt-in auto-enforcement, join screening and raid protection. Each is off until you switch it on, and any that act in your server ask for extra permissions first. It works alongside your mods, not instead of them.
1. youToday at 9:41 PM
  How do I set it up?
2. @youHow do I set it up?
  Ascend AIAPPToday at 9:41 PM
  Open the dashboard and sign in with Discord, add it to a server you manage (it asks for four permissions), pick a plan, pick the channels it answers in, and paste or upload your docs. It starts answering as soon as the plan is active.
1. youToday at 9:41 PM
  Does it work for streamers?
2. @youDoes it work for streamers?
  Ascend AIAPPToday at 9:41 PM
  Yes. Put your stream schedule, sub perks, merch drops and rules in the knowledge base, and it answers your community in chat while you're live. Anything it can't answer goes to your mods.
1. youToday at 9:41 PM
  Can I manage it by chat?
2. @youCan I manage it by chat?
  Ascend AIAPPToday at 9:41 PM
  Mostly. The server owner and anyone with Administrator or Manage Server can mention it and ask in plain words: edit the knowledge base, change its channels or how it sounds, or set up a module that's switched on. A kick, ban or purge waits for a Confirm button. Switching modules on, billing and the conversations log live in the dashboard.

A few typed questions are free, no sign-in needed.

Suggested answers are written by us. Typed ones are live.

The knowledge base

It knows what you write down. Nothing else.

Paste your policies, rules or FAQ in Markdown, or upload a PDF. When a member asks, it answers from that, in plain words, without quoting the doc at them.

returns.mdfaq.mdUpload

## Returns

Return anything unused within thirty days of delivery.

Damaged on arrival: send a photo, no need to post it back.

Refunds go back to the card you paid with.

## Shipping

Orders ship within two working days.

All-in-one Discord bot

One bot instead of five.

Ascend AI answers first. The rest of what a server usually adds a bot for is built in: moderation, tickets, roles, welcome messages, giveaways, logging and more. Each module is off until you switch it on.

Answers and conversation
The core: answers from your docs, and the questions it can't answer handed to your mods.
- Reference channels
- Knowledge base by chat
- Auto-responders
- Reminders & scheduled prompts
Community
Reasons for members to come back, and a place to bring a problem.
- Welcome & goodbye
- Self-serve roles
- Support tickets
- Leveling & XP
- Giveaways
- Starboard
- Suggestion board
- Live alerts
Moderation and safety
An AI moderation bot for Discord that reports to your mods, with screening and a record of what happened.
- AI moderation copilot
- Auto-enforcement
- Join gate
- Antiraid
- Antinuke
- Server event logging
- Staff commands to warn, time out, kick, ban and purge
Utilities
Small things that make a server easier to run.
- Join-to-create voice
- Stat counters
- Utility commands
- Info commands
- Game data plugins, for gaming servers

Opt-in, one at a time. Modules that act in your server ask for their own permissions first.

The typical setup, next to Ascend AI

What a server often runs as separate bots, and where the same job lives in Ascend AI.

Job	Typical setup	Ascend AI
Repeat questions	Typical setup: A pinned FAQ, or an AI support bot of its own	Ascend AI: Answers from your docs in the channels you pick, and hands the rest to your mods
Moderation	Typical setup: A moderation bot, and often a separate anti-raid bot	Ascend AI: Staff commands, an AI moderation copilot, opt-in auto-enforcement, join gate, antiraid and antinuke
Support	Typical setup: A ticket bot	Ascend AI: Support tickets with claim, close and a saved transcript
Members and roles	Typical setup: A welcome bot and a reaction-role bot	Ascend AI: Welcome and goodbye messages, auto roles and self-serve role panels
Engagement	Typical setup: A leveling bot and a giveaway bot	Ascend AI: Leveling, giveaways, a starboard, a suggestion board and live alerts
Setting it up	Typical setup: A dashboard per bot, each with its own settings pages	Ascend AI: Ask it in chat, or use one dashboard
Running it	Typical setup: A permission set and a bill for each bot	Ascend AI: One plan per server, and permissions asked module by module

Every module, with what it needs, is in the module reference.

Managed by chat

Run it by talking to it.

Mention Ascend AI and say what you want, the way you'd ask a co-admin. It saves the docs, changes its settings and sets up its modules, so there is no settings maze to learn first.

#staffin Fern & Folk

1. sol
  @Ascend AI add this to the docs: refunds are accepted within two weeks of delivery, unused and in the original box
2. Ascend AI APP
  Saved to the knowledge base as "Refund policy". It's live now, so that's what I'll say the next time someone asks about refunds.
1. sol
  @Ascend AI welcome new members in #welcome and give them the @Customer role
2. Ascend AI APP
  Done. New members get a welcome in #welcome and the @Customer role when they join.
1. sol
  @Ascend AI start a giveaway in #giveaways for a Nitro code, three days, one winner
2. Ascend AI APP
  Giveaway posted in #giveaways: a Nitro code, one winner, ending in three days. Members click Enter to join.
1. sol
  @Ascend AI ban @spamwave, they keep posting scam links
2. Ascend AI APP
  ban on @spamwaveReason: posting scam linksThis is a high-risk action. Confirm to run it.

Set it up by asking
Mention Ascend AI and say what you want. It adds to the knowledge base, and once a module is on, it sets that up too: welcome messages, roles, giveaways, automod rules, logging.
Change settings in the channel, in plain words
Which channels it answers in, which it reads, who can ask, how strictly it sticks to your docs, its name and tone. Instead of digging through settings pages.
Only admins can, and risky actions ask first
The tools exist only for the owner and members with Administrator or Manage Server, checked in code on every message. A kick, ban or purge waits for a Confirm button only you can press, and your permissions are checked again when you press it.
Prefer a dashboard? It's there too
Switch modules on, see every setting at once, and read the conversations log in one place.

What you can ask for is in Manage it by chat.

Setup

Three screens, then it's answering.

Try them. No code, nothing to host, and members ask without a command.

A
Add it
Four permissions to start answering.
An external application
Ascend AI
wants to access your Discord account
Add to server:
Loomworks
This will allow Ascend AI to:
- View Channels
- Send Messages
- Embed Links
- Read Message History
Back
Pick channels
Click a channel to change what it does there.
In #help, it answers questions as they're asked.
C
Add your docs
Your docs become its answers.
- getting-started.mdLive
- faq.mdLive

Left to do: authorize it, add a doc.

Not in the standard install

AdministratorManage ServerManage MessagesBan Members

Add to Discord

Pricing

Ascend AI pricing, per server.

A plan per server, not per seat. Each server needs a plan before Ascend AI answers. There is no free trial, and you can cancel any time.

Question packs. Run out of questions in a month and add 1,000 more for $5 instead of changing plan. A pack lasts 90 days.

Running something bigger?

Enterprise covers very large servers, several servers on one subscription, and invoice billing. From $149 a month, billed annually, set up with you.

Talk to us

CommunityRecommended
For most servers
$9 /month$90 /year
or $90 a year, two months freeor $9 a month
Add to Discord
- Answers in the channels you choose
- Knowledge base and reference channels
- Hand-off to your mod channel
- Conversations log
- Questions each month: Standard
- Server size: Standard
- Room in the knowledge base: Standard
- Game plugins, for gaming servers: One
Not included: Answers real questions without a mention. Custom bot avatar and banner. Several servers on one subscription. Priority support and onboarding help. Invoice billing, DPA and security docs. Data retention and export options.
Pro
For big servers
$20 /month$200 /year
or $200 a year, two months freeor $20 a month
Add to Discord
- Answers in the channels you choose
- Knowledge base and reference channels
- Hand-off to your mod channel
- Conversations log
- Questions each month: More
- Server size: Much larger
- Room in the knowledge base: More
- Answers real questions without a mention
- Custom bot avatar and banner
- Game plugins, for gaming servers: Every one
Not included: Several servers on one subscription. Priority support and onboarding help. Invoice billing, DPA and security docs. Data retention and export options.
Enterprise
Set up with you
From $149 /month
billed annually
Talk to us
- Answers in the channels you choose
- Knowledge base and reference channels
- Hand-off to your mod channel
- Conversations log
- Questions each month: Highest, fair use
- Server size: No member cap
- Room in the knowledge base: Most
- Answers real questions without a mention
- Custom bot avatar and banner
- Game plugins, for gaming servers: Every one
- Several servers on one subscription
- Priority support and onboarding help
- Invoice billing, DPA and security docs
- Data retention and export options

Ascend AI plans and prices, compared
Feature	RecommendedCommunityFor most servers$9 /month$90 /yearor $90 a year, two months freeor $9 a month	ProFor big servers$20 /month$200 /yearor $200 a year, two months freeor $20 a month	EnterpriseSet up with youFrom $149 /monthbilled annually
	Add to Discord	Add to Discord	Talk to us
Answers in the channels you choose
Knowledge base and reference channels
Hand-off to your mod channel
Conversations log
Questions each month	Standard	More	Highest, fair use
Server size	Standard	Much larger	No member cap
Room in the knowledge base	Standard	More	Most
Answers real questions without a mention
Custom bot avatar and banner
Game plugins, for gaming servers	One	Every one	Every one
Several servers on one subscription
Priority support and onboarding help
Invoice billing, DPA and security docs
Data retention and export options

Questions

Questions about Ascend AI.

What is Ascend AI?
An AI Discord bot that answers your members' repeat questions from your own docs, in the channels you pick, and hands the rest to your mods. Moderation, tickets, roles, welcome messages, giveaways, logging and other modules are built in, each switched on only if you want it.
How much does it cost?
Community is $9 a month or $90 a year. Pro is $20 a month or $200 a year. Enterprise starts from $149 a month, billed annually. Each plan covers one server, there is no free trial, and you can cancel any time.
How does it know what to answer?
From the knowledge base you write: paste Markdown, or upload a Markdown or PDF file. A stream schedule, a setup guide, a returns policy, a course outline. It can also read channels you mark as reference, like your rules or FAQ.
Will it make things up?
It's built to answer from your material and say so when something isn't there, rather than guess. Every question and answer is kept in the conversations log, so you can see exactly what it said.
What happens to our docs and our members' questions?
Your knowledge base is yours. It's used only to answer in your server, and none of the AI providers it goes through may train their models on it. Documents stay until you delete them or remove the bot. Questions and answers stay in the conversations log for thirty days, then only totals are kept. The privacy policy has the full list.
How do members ask it something?
They type in a channel you've turned it on for, in plain language. Asking needs no command. Replying to one of its answers asks a follow-up. Slash commands are there for staff tools and modules, not for asking.
What does it need from my server?
Four permissions: view channels, send messages, embed links, and read message history. No admin role. Modules that act for you, like roles or moderation, ask for more when you turn them on.
What if we run out of questions?
It warns your mod channel as you get close and again at the limit. A question pack is $5 for 1,000 more questions, and it lasts 90 days. You can add one instead of changing plan.
Can it replace the other bots on my server?
It covers the jobs servers often add separate bots for. Besides answering questions it has modules for moderation, support tickets, welcome messages, self-serve roles, leveling, giveaways, a starboard, live alerts, logging and join-to-create voice. Each one is off until you switch it on, so you add only what your server uses.
Will it get in the way of the bots we already run?
No. It answers only in the channels you turn it on for, and every module is off until you switch it on, so your other bots keep their jobs. Keep them, or switch a module on when you want to replace one.
Can I set it up without the dashboard?
Mostly. Admins can mention Ascend AI and ask in plain words: add to or edit the knowledge base, change which channels it answers in and how it sounds, or set up a module that's switched on, from welcome messages to giveaways. Switching modules on, billing and the conversations log live in the dashboard. Only the server owner and members with Administrator or Manage Server can manage it by chat, and a kick, ban or purge waits for a Confirm button.
Is it only for gaming servers?
No. It answers from whatever you put in the knowledge base, so it works for creators, product communities, shops, courses and clubs. Gaming servers can add a game plugin for live player data on top.
Does it moderate?
Answering questions comes first. If you want moderation, there are staff commands, an AI moderation copilot that flags likely rule-breaking to your mod channel with a suggested action, and opt-in auto-enforcement, join screening and raid protection. Each is switched on one at a time, and any that act in your server ask for extra permissions first.